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Home > Customer Service > Customer Satisfaction Gaurantee

Customer Satisfaction Gaurantee

Rvinyl Customer Satisfaction


If for any reason you aren't fully satisfied with your purchase simply contact us (by phone, chat or email). We will either replace or provide a full refund of the purchase price.

Follow these easy steps to qualify for the 100% Satisfaction Guarantee:

1. Please contact us within 30 days of receipt and request an RMA (Return Merchandise Authorization) code.
2. Returns need to be received within 14 business days after the RMA has been issued.
3. This guarantee is limited to replacement or refund of the purchased product.
4. Installation costs are non-refundable.
5. Any damages or claims incurred due to improper installation or use of purchased products are not covered by this policy.


Please see the below FAQ that may answer some of your common questions:

Where can I find Installation instructions:
Click Here to see installation instructions and video application guides.

I need to order a replacement kit:
No problem, Click Here to order a replacement product.

I need to return something?
We understand this happens from time to time.  Please allow us to respond to you about your return, exchange or store credit.  If you simply can't wait Click Here for an RMA form.