Warranty Policy

Registration | Activation | Claims

When you purchase from Rvinyl.com, there is no need to register your product. Simply retain your original email or printed receipt with your order number and if a warranty issue arises we are here to help.

  • Warranties are effective from the date of purchase for the length of time specified by the product manufacturer.
  • Need warranty assistance? Simply contact us with your order number and let us know the issue so we may assist.
  • In some instances, warranty issues may be resolved directly with the manufacturer. We will let you know if that is the case with your order.

  • Oh no! I lost my order number...

    Well, we may still be able to help. Please contact us with as much information as possible including your name, address and email address at the time of purchase. Hopefully we will still have all your information in our database and take it from there.


    THREE-YEAR LIMITED WARRANTY AGAINST DEFECTS IN MANUFACTURING FOR RDASH, RWRAPS, AND RTINT PRODUCTS

    I. SCOPE OF WARRANTY

    This warranty ("Warranty") applies to Rdash, Rwraps, and Rtint products ("Products") purchased directly from Rvinyl.com Inc. or authorized dealers and extends to the original purchaser ("Customer") only.

    II. WARRANTY TERMS

    1. Warranty Period: This Warranty is valid for three (3) years from the original date of purchase ("Warranty Period").
    2. Warranty Coverage: This Warranty covers defects in materials and workmanship in the Products under normal use and service during the Warranty Period.
    3. Exclusions: This Warranty does not cover:
      a. Normal wear and tear.
      b. Damages or malfunctions resulting from improper installation, misuse, neglect, alteration, or accidents.
      c. Products that have been serviced or modified by unauthorized third-parties.
      d. Cosmetic damages that do not affect the functionality of the Products.
      e. Any consequential or incidental damages.

    III. REMEDY

    In the event of a defect covered by this Warranty, Rvinyl.com Inc. will, at its sole discretion, either:

    a. Repair the defective Product at no charge; 

    b. Replace the defective Product with a new or refurbished product of equal or greater value; or 

    c. Refund the original purchase price.

    IV. CLAIM PROCESS

    To make a warranty claim, the Customer must: a. Contact Rvinyl.com Inc. or an authorized dealer within the Warranty Period. b. Provide proof of purchase. c. Follow the instructions provided by Rvinyl.com Inc. or an authorized dealer for returning the defective Product if required.

    V. LIMITATION OF LIABILITY

    To the fullest extent permitted by applicable law, Rvinyl.com Inc. shall not be liable for any indirect, special, incidental, or consequential damages arising from the use or inability to use the Products.

    VI. GOVERNING LAW

    This Warranty shall be governed by and construed in accordance with the laws of the jurisdiction in which the Products were purchased.

    VII. CONTACT INFORMATION

    For warranty service or questions, please contact Rvinyl.com Inc. at:

    • Address: 140 58th ST Ste 7H2 Brooklyn, NY 11220
    • Phone: 800-503-7916
    • Email: sales@rvinyl.com

    This Warranty is a legally binding agreement between the Customer and Rvinyl.com Inc. By purchasing or using the Products, the Customer agrees to be bound by the terms and conditions of this Warranty.