I received the kit in just a few days. All pieces were pre-cut and there was only a general rudimentary instruction sheet included. I went to the website and printed out the schematic for my vehicle but only half the pieces were labeled. The other 20 pieces you had to try to figure it out where they go. 6 pieces remained that I just couldn't figure out where they go so i called customer service. Her advice was to try and figure out where they go and if I couldn't figure it out, I should just discard the mysterious pieces. Well, that's great advice. Had a friend come over and we figured out where 4 pieces go but 2 mysterious pieces still remain.
The installation is straight forward. But you need to go very slowly. The simple pieces fit perfectly but the more complicated ones (around the stereo) did not. I am not sure if they were cut incorrectly or if my particular vehicle was slightly out of sync. Bottom line is they did not line up perfectly.
The end result was acceptable. But for the price I paid I was not expecting a luxurious finish.