Jaguar XF Pillar Post Trim

I was shorted a piece and have emailed them and no response still! A whole work day passed and not a peep from this place. Customer service is not what they take pride in. All they care about is taking your money. They did not make sure my order was complete ! For the price of this product you’d think they would have some quality control and make sure the order has ALL the pieces before you ship it!!