{"product_id":"insurance-on-order","title":"Insurance Protection","description":"\u003ch2\u003eRvinyl Shipping Protection Policy\u003c\/h2\u003e\n\u003cp\u003eAt \u003cstrong\u003eRvinyl.com Inc.\u003c\/strong\u003e, your order is in good hands. Our \u003cstrong\u003eShipping Protection\u003c\/strong\u003e covers loss, damage, theft, missing or incorrect items, return-to-sender incidents, and other carrier mishaps.\u003c\/p\u003e\n\u003cp\u003eIf you purchase \u003cstrong\u003eRvinyl Shipping Protection\u003c\/strong\u003e at checkout and your order is lost*, damaged, or stolen**, you may file a claim by contacting us at \u003cstrong\u003esales@rvinyl.com\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003eWhat Qualifies for Coverage\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLost Packages\u003c\/strong\u003e: A domestic package is considered lost if it has not been marked “delivered” within \u003cstrong\u003e15 days\u003c\/strong\u003e of being mailed.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStolen Packages\u003c\/strong\u003e: A package marked “delivered” but not received is considered stolen if it does not arrive within \u003cstrong\u003e3 business days\u003c\/strong\u003e after the delivery scan. Please check with your local post office or UPS office to confirm they are not holding your package before filing a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDamaged Packages\u003c\/strong\u003e: If your order arrives damaged, include a clear photo of the damaged item(s) when filing your claim.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003eHow to File a Claim\u003c\/h3\u003e\n\u003cp\u003eTo start a claim, please email \u003cstrong\u003esales@rvinyl.com\u003c\/strong\u003e with:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eYour order number\u003c\/li\u003e\n\u003cli\u003eThe reason for your claim (lost, stolen, or damaged)\u003c\/li\u003e\n\u003cli\u003eA photo of the damage (if applicable)\u003c\/li\u003e\n\u003cli\u003eAny steps you’ve taken to locate your package\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eAll claims must be submitted within \u003cstrong\u003e30 days\u003c\/strong\u003e of your order being shipped.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003eResolution\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOnce your claim is verified, you will receive a \u003cstrong\u003eone-time replacement\u003c\/strong\u003e of the merchandise you ordered.\u003c\/li\u003e\n\u003cli\u003ePlease allow up to \u003cstrong\u003e3 business days\u003c\/strong\u003e for replacement items to ship.\u003c\/li\u003e\n\u003cli\u003eIf the item is no longer available, we will contact you to arrange a suitable replacement or provide store credit.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003eImportant Notes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ci\u003eOrders lost due to incorrect shipping addresses are not eligible for refund or replacement.\u003c\/i\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eReplacements will not be issued for lost or stolen orders outside of North America.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan data-teams=\"true\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rvinyl","offers":[{"title":"Default Title","offer_id":45449919070407,"sku":null,"price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0697\/7290\/2599\/files\/delivery-insurance.png?v=1757585217","url":"https:\/\/www.rvinyl.com\/products\/insurance-on-order","provider":"Rvinyl","version":"1.0","type":"link"}